For the scale factor, use the dimensions from similar sides:
Using 18 from the original image you would use 6 from the scaled image.
18 /6 = 3
This means the scaled image is 3 times smaller than the original. Because the scaled image is smaller divide 1 by the scale factor to get 1/3.
Q2:
The scale factor is 1 inch = 12 miles.
Multiply the total inches by 12:
6.5 x 12 = 78 miles.