Answer:
Flexible strategies
Step-by-step explanation:
Flexible strategies refer to measures taken by companies to answer to important changes in the external environment. The companies have to be able to identify these trends on time and have the necessary resources to provide an answer to this and then, identify the moment the change ends to go back to the original state. According to this, Maria's Department Store is using flexible strategies during these rush times as she brings extra workers during the holiday season when she knows that there is more business and duties that need to be handled which means that she is able to identify the change in the amount of work and she provides the resources to be able manage that.