Question

Active listening is an important part of communication. Why is active listening important and what are the four elements of active listening?

Answer 1

Letting others finish what they’re saying without interrupting them

Asking questions to gain understanding

Paying attention to what others are saying by maintaining comfortable eye contact

Remaining open-minded about others have the right to their opinion

Using feedback and paraphrasing skills

Observing non-verbal signals such as the speaker’s facial expressions and body language.

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