Question

Data warehousing and data mining mean the same thing when applied to CRM

Answer 1

This is false. Data warehousing is storing the data. Data mining is retrieving and analyzing data from the data warehouse.

Answer 2

True

Step-by-step explanation:

Data warehousing is the storage of data and easy retrieval of stored data in the data warehouse for analysis of the data.in CRM the retrieval of the data using data Warehousing is the complete retrieval of a customer data from the database distinctively from other data stored in the warehouse

and data mining is the extraction of valuable information from a database as well. in CRM data mining is similar to data warehousing because the retrieved data is a complete view of the customer of an organization. in both cases of data mining and data warehousing in CRM the customer is the point of attraction and this is what makes data mining and data warehousing similar when applied in CRM.