Answer:
Critical listening
Step-by-step explanation:
Critical listening is a form of listening skill that is used in evaluating a message to determine its usefulness to know whether it is worthy of acceptance or rejection.
It helps to get a deeper understanding and context of what is being said in order to arrive at a reasonable judgement ,using the statement.
Low concentration , poor speech volume ,lack of interest ,bad physical situation around and some other factors mat affect the quality of critical listening.