Question

Please Check my Grammar:

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Dear Mr. Peter Szulczewski

Subject: Loyal Customer’s Complaint

I visited wish.com last month and found a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99 and an unlocked Samsung Galaxy S9 phone for $599.99. The price of such quality item got me to buy all three of them thinking it is exactly what the description and pictures shows it be.

The items arrived today and I am thankful for giving me an actual Samsung Galaxy S9 for a low price but I got lied about the two other items, I know it doesn't always happen but we are losing our trust everytime it happens. I got 500GB hard drive and a plastic sardine fish. I thought I saved money but a 500-gigabyte hard drive should only be worth $40 and I am ok that they gave me a plastic fish because it is only $8 but they gave me a sardine plastic fish which is a very uninteresting species of fish and I have no use for it.

Thank you again for the phone. I like buying in your website and admire the prices you give to your items. I will not ask for a refund for the fish and hard drive but you should tell your sellers to use a truthful descriptions of their products because if they keep deceiving us, you might lose a lot of loyal customers.

Sincerely,



Russell John Javier
Loyal Customer
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Answer 1

The customer's letter to Wish.com expresses appreciation for receiving an actual Samsung Galaxy S9 phone but also disappointment and a complaint about being misled on the other two items: a 2TB hard drive and a live aquarium piranha, which turned out to be a 500GB hard drive and a plastic sardine fish. He calls for truthful product descriptions to maintain customer trust.

Step-by-step explanation:

Dear Mr. Peter Szulczewski,

Subject: Loyal Customer's Complaint

I visited wish.com last month and discovered a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99, and an unlocked Samsung Galaxy S9 phone for $599.99. The price of such quality items led me to purchase all three, expecting them to be as described. However, upon their arrival today, while I am grateful for the actual Samsung Galaxy S9 received at a low price, I was deceived regarding the other two items. This isn't a common occurrence, but trust is eroded each time it happens. Instead of the advertised 2TB, I received a 500GB hard drive, and instead of a live piranha, I received a plastic sardine fish. I understand that a 500GB hard drive should be valued at approximately $40, and while I am willing to overlook the plastic fish due to its nominal cost, a sardine is not what I had in mind, and it serves no purpose for me.

Thank you again for the genuine phone. I appreciate shopping on your website and the prices offered. I will not request refunds for the hard drive and fish, but I urge you to instruct your sellers to provide truthful product descriptions. Continued deception may result in the loss of many loyal customers.

Sincerely,

Russell John Javier

Loyal Customer

Answer 2

Dear Mr. Peter Szulczewski

Subject: Loyal Customer’s Complaint

I visited wish.com last month and found a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99 and an unlocked Samsung Galaxy S9 phone for $599.99. The price of such quality items got me to buy all three of them thinking, they are exactly what the description and pictures show them to be.

The items arrived today and I am thankful for giving me an actual Samsung Galaxy S9 for a low price but I got lied about the two other items, I know it doesn't always happen but we lose our trust everytime it happens. I got 500GB hard drive and a plastic sardine fish. I thought I saved money but a 500-gigabyte hard drive should only be worth $40 and I am ok that they gave me a plastic fish because it is only $8 but they gave me a sardine plastic fish which is a very uninteresting species of fish and I have no use for it.

Thank you again for the phone. I like buying on your website and admire the prices you give to your items. I will not ask for a refund for the fish and hard drive but you should tell your sellers to use a truthful descriptions of their products because if they keep deceiving us, you might lose a lot of loyal customers.

Sincerely,

Russell John Javier

Loyal Customer

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