Final answer:
The customer's letter to Wish.com expresses appreciation for receiving an actual Samsung Galaxy S9 phone but also disappointment and a complaint about being misled on the other two items: a 2TB hard drive and a live aquarium piranha, which turned out to be a 500GB hard drive and a plastic sardine fish. He calls for truthful product descriptions to maintain customer trust.
Step-by-step explanation:
Dear Mr. Peter Szulczewski,
Subject: Loyal Customer's Complaint
I visited wish.com last month and discovered a 2-terabyte hard drive for only $69.99, an alive aquarium piranha fish for $7.99, and an unlocked Samsung Galaxy S9 phone for $599.99. The price of such quality items led me to purchase all three, expecting them to be as described. However, upon their arrival today, while I am grateful for the actual Samsung Galaxy S9 received at a low price, I was deceived regarding the other two items. This isn't a common occurrence, but trust is eroded each time it happens. Instead of the advertised 2TB, I received a 500GB hard drive, and instead of a live piranha, I received a plastic sardine fish. I understand that a 500GB hard drive should be valued at approximately $40, and while I am willing to overlook the plastic fish due to its nominal cost, a sardine is not what I had in mind, and it serves no purpose for me.
Thank you again for the genuine phone. I appreciate shopping on your website and the prices offered. I will not request refunds for the hard drive and fish, but I urge you to instruct your sellers to provide truthful product descriptions. Continued deception may result in the loss of many loyal customers.
Sincerely,
Russell John Javier
Loyal Customer