Question

Many firms now use e-mail and the internet to promote their products instead of sending promotional literature to current and prospective customers through the mail. ups and fedex continue to grow, offering both overnight and ground package delivery services. as a result, the u.s. postal service (usps) has lost millions of customers and billions in revenue. the usps has challenges ahead in coping with ___________ forces in the marketplace.

Answer 1

the usps has challenges ahead in coping with new COMPETITIVE forces in the marketplace.

The USPS is having challenges coping with new competitive forces in the market place, The new trend by firms to use e-mail and the internet to promote their products instead of sending promotional literature to current and prospective customers through the mail, means they no longer rely on UPS and FedEx for its promotional and package delivery.