The correct answer is true.
Anna is choosing a bank and a checking account. She would be well-advised to consider her personal needs and values in the analysis, not only the bank’s features. This affirmation is true.
Anna should ask for advice to people that knows about bank accounts, deposits, and credits, so Anna could be informed, educated on basic finances, and could be prepared when going to the bank and ask for the better option for her necessities. Ann should also expect a good piece of advice form the executives of the bank, as part of the customer service they offer.