Question

Which job qualifications are typical for someone who wants to work in Information Support and Services?

Answer 1

In general, a support technician (someone who will work with Information Support and Services) is an IT professional who is able to provide face-to-face or remote technical support to the customer / user. That is, it aims to solve problems related to the operation of computers of a company.

Although many people today have acquired informal knowledge about software and machine installations, a good support technician does not dispense with academic training. He may be a Computer Technician or have a degree in equivalent courses. However, open courses related to this area serve to add value and knowledge to the professional.

Answer 2

Information Support and Services job qualifications include occupations related to IT deployment. It requires someone with special technical knowledge of the procedures of software, hardware, and network support. It also involves managing information systems, database management, and providing technical support to multiple users.