Question

Doc Xpress has an in-house staff of 35 employees who provide transcriptions of phone and video conferences for a range of clients. When the economy was tight, the CEO of Doc Xpress froze all hardware and software upgrades for five years. In terms of a situation analysis, this decision was likely based on a

Answer 1

external threat

Step-by-step explanation:

This decision was likely based on an external threat. Which in this scenario is the economy. Economy is considered as an external threat because it is not in the control of the company itself but still directly affects the everyday business operations of the company as well as it's profit and costs. All of this equates to how well the company performs, therefore in a situation where the economy poses a threat decisions need to be made such as the one in this scenario.