Answer:
Fire departments support community involvement
To citizens, it can be the place where they can come for advice on who can answer their local government questions ranging from where to pay their water bill to who can fix the potholes in their street or where can they apply for a building permit.
Fire and Rescue NSW plays an important role in building safety, both legislatively and as a community service. They also provide inspection services and advice on fire safety for all types and classes of buildings including hospitals, shared accommodation, road and rail tunnels, and wharves.
Firefighters also provide an important role in educating the public regarding fire and safety. According to Williams, by teaching fire prevention and educating the public on how to respond in emergency situations, they can help save lives.