Answer:
92 people
Explanation:
Since there is 20 people who liked both hot and cold beverages, we can subtract from the people who like hot beverages and people who like cold beverages to find the people who ONLY like hot beverages and the people who ONLY like cold beverages.
People who only like cold beverages:
40 - 20 = 20
People who only like hot beverages:
60 - 20 = 40
Summing it all up:
40 + 20 + 20 + 12 = 92 people total
I hope this helps! :)