Answer:
The reasons that Sociologist Max Weber once wrote, "Bureaucratic administration always tends to exclude the public, to hide its knowledge and action as well as it can" are:
1. Bureaucracies are typically either incompetent or engaged in illegal activities that employees do not want shared with the public.
2. Employees in a bureaucracy are sometimes not working at peak efficiency and are reluctant to reveal this lack of performance.
Step-by-step explanation:
The above reasons include the weaknesses of many bureaucracies today. These weaknesses are often hidden from the public, using the complex and multi-layered systems and processes that bureaucracies are well-known for. The complex and multi-layered systems and processes of a bureaucratic organization are usually designed to ensure uniformity across all functions and achieve some reasonable level of organizational control.