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2. What is etiquette? Why is this important in the hospitality industry?​

User Trincot
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Answer:

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.

Step-by-step explanation:

User Ian Burnette
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