Answer:
Missing word "Roll over each of the items below to read about the proportion of marketing employees at different times. Then drag each item into the correct position in the matrix."
Note: The matrix in the question is attached as picture below
Year 2016
Sales mgr Sales Rep Sales asst. Not in
Organisation
2012
Sales Maintain Management Manager Manager
manager Management Representative Assistant Turnover
Position Demotion Demotion
Sales Rep Sales Rep Maintain Rep Rep assistant Sales Rep
Promotion Position Demotion
Sales Asst manager Management Maintain asst. Sales Asst
assistant Promotion Promotion position Turnover
Not in Manager New Sales Rep Sales Assistant
Organi- Hire New Hire New Hire
sation