Question

Many catalog companies create special-run issues based on what customers have purchased in the past. For example, customers who frequently order bedding items like sheets and pillows receive a catalog with a larger section of bedding items than do customers who mostly order kitchen tools. These special issues are an example of

Answer 1

customer relationship management.

Step-by-step explanation:

Note, the application of customer relationship management allows a business organization to easily monitor their customer's buying bahavior in the past in other to properly attend to their future needs.

By tracking customers who frequently order bedding items like sheets and pillows, the organization (by means of customer relationship management) was to able to study trends in their buying behavior in other efffectively market their products to the consumers.