Answer:
You need to pay for research data before you talk to any customer
Step-by-step explanation:
In a lean startup approach, startup companies will gather customers feedback regarding their product and devise their plan based on those feedbacks rather than based on their own intuition.
Even though there are methods that we can use to obtain customers' feedback that require payments (such as purchasing the data from social media ), this isn't always necessary.
One thing that a company can do to obtain customers feedback without paying is to do direct outreach to the customers by sending them emails with their opinion about the products or by creating an online forum specifically for the customers to talk about the product.