Answer:
Definition of Head Heart Hands
Head: The rational basis for the change. This element focuses on the broad reason that the change must occur.
Heart: The emotional attachment and commitment to the change. This element of the change model says that change cannot occur unless all employees are committed and motivated to bring it about.
Hand: The actions that must be taken in order for change to actually occur.
Step-by-step explanation:
Definition of Head Heart Hands Model
The Head, Heart and Hands Model emphasizes the importance of appealing to the head, heart and hand of the other organizational members when initiating a change
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