Question

Sara does not like to wait for long before being served at a restaurant. Hence, the dimension of service that will influence Sara when she rates the quality of service at a restaurant will be: Multiple Choice reliability. tangibility. responsiveness. empathy. durability.

Answer 1

Responsiveness

Step-by-step explanation:

Based on the information what will influence her when she rates the quality of service at the restaurant will be RESPONSIVENESS reason been that RESPONSIVENESS is the ability of a person or an individual to respond faster ,speedly or quickly without wasting time to a situation on ground or by quickly rendering customer service to a customer need, which is why quick RESPONSIVENESS is a very vital tool for any business because it shows how fast a business, company or organization rendered service to their customers without wasting their customers time which will inturn help to influence how a customer will rates the quality of service been rendered to them just as the case of Sarah.

Example a business or company that does not have quick RESPONSIVENESS may loose their customers because not all customers like to wait for a long time before they are been attended to.