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You work as the sales manager for a company that sells office supplies to businesses of all sizes.Because the profit margins are razor-thin,you need to ensure that you are getting the very best prices on paper,pencils,pens,Post-It Notes,and other office supplies from the manufacturers.When reviewing the quarterly profit statement,you realize that your costs are higher than they should be,and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices.When you conduct your research to determine the reason for the higher costs,and take action to bring those costs back down,in which of the key management processes are you taking part?A) planningB) organizingC) leadingD) controllingE) mentoring

User Anuj Garg
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Answer: D. Controlling

Step-by-step explanation:

Controlling is one of the most important roles that a manager plays for a company. It involves ensuring that efficient standards are met in the company by checking for errors in processes and taking actions to correct any such errors thereby ensuring that the company keeps running smoothly.

When you therefore conducted research to determine the reason for higher costs and then taking action to correct it, you were engaging your controlling role as a manager.

User Aristedes
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