Answer:
Benefits: Computer mediated communication breaks down geographical barriers to communication enabling collaboration through communication over distance. 2. People can exchange, store, edit, broadcast, and copy any written document. They can send data and messages instantaneously, easily, at low cost, and over long distances.
Challenges: As workplace computer-mediated communication (CMC) rises, negative behaviors associated with toxic disinhibition effect (TDE) occur (Suler, 20014). Behaviors include bullying and flaming, which affect workplace productivity, and can lead to claims of hostile work environments.