Question

Every employee at a fitness center is required to wear a crisp white uniform. Towels are neatly rolled and stacked, the floors glisten with cleanliness, and there is always a beautiful display of fruit in the hallway. Based on this information, the fitness center prioritizes which variable of service quality

Answer 1

Tangibles.

Step-by-step explanation:

Tangibles in this question is directly the variable of service quality exuded. This is because it refers to physical facilities, equipment, and appearance of a service firm’s employees. the task of the tangible and physical evidence of a service is multifunctional. When a patient within the lounge of a clinic sees the doctor’s certificate, he becomes attentive to the standard of service he's getting ready to receive. Example is seen when a dental clinic provides patients with clean rubber footwear and freshly laundered bibs or coats before the particular service, the patients and their accompanying relatives or friends are going to be impressed. A dentist wearing a spotless white coat is likely-to impress, them even further. Tangibles provide the customer proof of the standard of service.