Answer:
1- a. Use flip-charts and classify ideas.
2) a. Crowd-storming.
Step-by-step explanation:
1- To improve the group's brainstorm, Jeanne should use flipcharts and classify ideas.
Flipcharts is a whiteboard used as a visual resource, which allows the best visualization of graphics, new ideas, etc., in a dynamic and summarized way, since this visual resource attracts attention, records and helps in the fixing of content and central ideals.
2- The situation represents crowdstorming, which is a marketing strategy used when an organization wants to improve the services and products offered through interaction with groups of employees who can even be consumers, as in the case above.
This strategy helps in better brand positioning, by receiving direct feedbacks from the potential public, which helps in better meeting their wants and needs.