Question

Which of the following is not true of communication in healthcare

A. Healthcare workers should cross their arms when speaking with patient’s
B. Patients can understand your emotion through your tone of voice
C. You will need to communicate with coworkers patients administrators and visitors
D. Healthcare workers must always be conscientious to touch patience with kindness and respect

Answer 1

A because most people view folding arms as a sign of closed off or hiding something.