Answer:
The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).
Explanation:
Given that,
The table of information is
Response = Very satisfied, Satisfied, less than fully satisfied and not satisfied
Frequency = 15, 30, 12 and 4
We need to calculate the total frequency
Using given frequency


We need to calculate the total number of customers less or not fully satisfied
Using given data


Where, x = total number
We need to calculate the percentage of customer would less likely to purchase next item
Using formula for percentage

Put the value into the formula


Hence, The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).