This question refers to "Reclaiming Conversation: The Power of Talk in a Digital Age" by Sherry Turkle.
Answer:
The most important distinction Turkle makes is that conversations on digital devices are leaving us emotionless and he is neglecting face-to-face conversations.
Step-by-step explanation:
Sherry Turkle is a psychologist. She has been dedicated to researching how people interact with the advancement of technology over time.
With the advancement of technology, people are forgetting the importance of talking to another human being face to face.
With the use of so many social networks, digital conversations people are losing creativity and productivity. What Turkle proposes is to talk face to face again.