Question

Which of the following types of communication is most likely to be used by employees to provide feedback to higher-ups, inform them of progress toward goals, and relay current problems?

A) lateral communication
B) upward communication
C) downward communication
D) horizontal communication
E) grapevine communication

Answer 1

B) upward communication

Step-by-step explanation:

Upward communication takes place when employees inform or communicate something to their supervisors or managers. This type of communication can be carried out by entry level employees informing their supervisors or low level managers about something, but also takes place when middle managers inform upper management.