Question

A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the BEST solution?

A. Power down the system and replace the CPU.
B. Power down the system and replace the power supply.
C. Install an additional case fan for proper ventilation.
D. Remove the side panel for proper ventilation.

Answer 1

The answer is "Option B".

Step-by-step explanation:

When the technician detects a smoke smell, which is coming from the computer system it means it will sort to solve this problem the technician will shut the system down and substitute electricity, at this, it overcomes the problem, and wrong choices can be defined as follows:

• In choice A, It is wrong because in this system component may be destroyed.
• In choice C and D both are wrong because it is not a software and side panel problem.-