When delivering Psychological First Aid to a group of survivors, you should: Select one: a. focus on the shared needs and concerns of survivors b. allow the most distressed individual to talk as long as he/she needs to as a way of demonstrating that you care c. allow people to complain as long as they feel a need to do so d. discourage questions even if they address issues of concern to most of the survivors e. avoid telling the group that you do not know the answer to a question so they will not lose confidence in your ability to assist