Answer:
use of empathy, listening, and persuasion by leaders
Step-by-step explanation:
Servant leaders are those that focus on the growth and development of their followers. They do this by using empathy and listening to better understand the situation.
The main goal on servant leadership is to serve the followers. This is unlike the traditional leadership where they mainly focus on the progress of the organisation.
Servant leaders command more respect and loyalty from followers, and as a result more quality work is done.