Question

At the copy shop where your roommate works, the evening manager has quite a lot of power over the workers. He is a personable and likable person who is quite popular. Your roommate has confided that if she was the manager, she would manage just like he does, and she likes working with him. This manager seems to have a high degree of__________.

A) legitimate power
B) reward power
C) coercive power
D) referent power
E) expert power

Answer 1

D. Referent power

Step-by-step explanation:

Referent power occurs when a leader has the capacity to cultivate the respect and admiration from his subordinates through his or her ability to influence and inspire them. Here, the leader gains respect, loyalty, friendship, admiration and many other reverence from his or her followers. They have the ability to influence the way their subordinates think and acts through their string interpersonal relationships. In this case, the roommates likes her boss as he is a personable and likable person who is popular, all of which points to a leader with referent power.