Question

Char Lynn walked into an Anthropologie store for the first time and was captivated by the artistry displayed in the store. She enjoyed exploring every nook and cranny to see what surprise was waiting for her. She spent over an hour walking around the store and picked out a handful of things to purchase. The Anthropologie store did a good job of utilizing the ________ to create a favorable buying experience its customers.

Answer 1

layout and atmosphere

Step-by-step explanation:

Char Lynn on everything Anthropologie store was captivated by the artistry. This is an atmospheric component of the store that is captivating and attractive to customers.

She was also able to easily navigate every nook and cranny exploring the various products on display. This is an element of the store that falls under layout.

Stores that have appealing atmosphere easily attract customers, and shopping is an enjoyable experience if the layout is easy to understand and use.