Question

John Jones has both a cash account and an IRA account at your firm. Mr. Jones calls and asks that 2,000 shares of DEF stock be purchased at the market in his IRA account. The trade is executed, however the transaction was recorded in Mr. Jones' cash account. The proper procedure to correct this is to:

Answer 1

FINRA requires that whenever there is a change of account name or designation relating to an executed order, this said change has to be put into writing. The process is called a "Cancel-Rebill" record. The branch manager or compliance officer in charge must be made aware of the reasons for the change and must tender an approval for the change in writing. This said record must be developed for any change of account designation - even for something as little as moving a trade from a customer's cash account to the same customer's IRA account.