Answer:
election of leaders
Step-by-step explanation:
two meanings of procedural norms:
1. the established mode or form of conducting the business of a legislature, the enforcement of a legal right, etc.
2. a way of acting or progressing in a course of action, esp. an established method
so election of leaders is qualified.
as for the first one, is more like a self-management suggestion based on psychological statement.
and the second one is an direction for teamwork.