Answer:
Universal dashboard
Step-by-step explanation:
Universal dashboards is a web framework that help people manage their unified communications, providing quick access to context indicators, email, secure instant messaging, voice and video calling, conference calling, corporate RSS feeds, and more. The Mitel Unified Communicator Advanced is a software client that integrates all these features thereby making it possible for employees and co-workers to communicate. This software can also be used to integrate both a company’s ERP and customer relationship management system launching the customer information on the screen any to time a call is been made such as customer name and location.