Question

You are hindered while trying to listen to a lecture by a series of interferences. First, a cell phone belonging to someone sitting near you rings several times loudly, drowning out a few sentences of the speaker's words. Second, your cell phone vibrates in your pocket, and you read and respond to a text message. Third, another text message arrives, it is upsetting, and you begin to worry and think about what you just read. Which answer lists the barriers to effective listening that occur in this scenario, in order of appearance?

A. physiological noise, preoccupation, message overload
B. psychological noise, preoccupation, egocentrism
C. Message overload, egocentrism, physiological noise
D. environmental noise, message overload, preoccupation

Answer 1

D. environmental noise, message overload, preoccupation

Step-by-step explanation:

Based on the scenario being described within the question it can be said that the order of barriers of effective listening in this situation are, Environmental noise because the cell phone ringing sound coming from your immediate surroundings, then message overload due to you receiving information which you must respond to, and lastly preoccupation because you receive a worrying message which takes your analytical and emotional attention.