Answer:
Disintermediation.
Step-by-step explanation:
Disintermediation can be defined as the removal of middlemen from a business transaction. This means that the producers carry out transactions directly with the customers.
Disintermediation reduces cost and increases efficuency because the consumers can now purchase the product at a cheaper price from the producers due to the fact that the middlemen have been exempted from the purchasing process.
Disintermediation can also lead to an increased burden on the producers because they are solely in charge of supplying goods to potential customers.