Question

The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder over the past 12 months are satisfied with their products. the possible responses to the question "Are you happy, indifferent, or unhappy with the performance per dollar spent on the Blu-ray

A. a discrete numerical variable.
B. continuous numerical variable.
C. categorical variable.
D. table of random numbers.

Answer 1

C. Categorical variables

Explanation:

A categorical variable is a variable that has two or more categories without any intrinsic ordering to the categories. Categorical variables are also called nominal variables. n statistics, They can take on one of a limited and fixed number of possible values, assigning each individual or other unit of observation to a particular group or nominal category on the basis of some qualitative property.

The questions given by the customer service of the company to the customers fall into categories and do not assume any numerical value. However in statistics, for easy analysis, these categorical variables can be converted to numerical values.

Answer 2

categorical variable

Explanation:

Solution:-

- This questions pertains to the type of data obtained after receiving responses from a questionnaire/survey.

- The options on the questionnaire/survey have been categorized according to key words, "Are you happy, indifferent, or unhappy with the performance per dollar spent on the Blu-ray. Giving us responses classified into 3 types of categories for how "satisfied" are you with the performance per dollar spent on Blu-ray.

- Category 1: Are you happy

Category 2: Are you indifferent,

Category 3: Are you unhappy

- Such type of data is quantized as "categorical variable".