Question

Sally, the manager at a large restaurant chain, was just given information from the corporate office on how to increase sales in their region. She was given a list of goals for the next quarter. She was the recipient of what step in the control systems process?A. Set objectives and standards.B. Correct or reinforce.C. Measure performance.D. Compare performance to standards.

Answer 1

A. Set objectives and standards.

Explanation: Sally had being given

A set of Objectives and standards which stands as the goals she needs to achieve within the next quarter. Objective are usually set out on what a business or organisation are trying to achieve, objectives help set out the goals success of a project. Achievable and realistic objectives are set to engage and motivate individuals. Objectives can be time bound this ensure that all stakeholders in the business agree when the said objectives are to be achieved. Sally has being given a time bound Objective which most be achieved in the next quarter, this objective also serves as motivation for Sally and her team

Answer 2

Answer: C. Measure performance

Explanation: Controlling is the managerial functions of planning, staffing, organizing, implementing and directing. It helps to check the errors and take corrective action, so it is known as an important function of management. It is necessary to ensure that the desired results are achieved.

The control process is the system that allows setting, measure, match and tweak any business activities such as production, packaging, delivery and more. ... The control process is the functional process for organizational control that arises from the goals and strategic plans of the organization.