Answer:
To influence the behavior of his employees
Step-by-step explanation:
Eric becoming very defensive and reminding his employee of how things were done when he was an employee at a certain level indicates the Eric has a minimal desire to influence his employees on how to carry out their duties and also to influence them positively.
Going all defensive is not a good sign for a manager who has the desire to positively influence his employees attitude and efforts at the place of work.if he continues going defensive the employees desire to work will be affected negatively.