Question

A technician has connected a USB printer to a workstation and shared the printer on the local workstation for other users on the network to utilize. The technician successfully printed a test print from the printer’s console and the workstation that the printer is physically connected to. After leaving the customer’s site, the technician received a call from the customer stating no one other than the local user can print to the printer. Each time they attempt to print, they receive an "Access Denied" message.

Which of the following is the most likely reason to the other users cannot print?A. The printer is malfunctioning and requires serviceB. the other users lack sufficient permissions for the shared printerC. the other users need to have the print drivers updated for the printerD. the USB cable is defective and needs to be replaced

Answer 1

B. The other users lack sufficient permissions for the shared printer.

Step-by-step explanation:

When printing over a network, each remote user must have the correct permissions to print on the printer. The local user was able to print, so there is likely no issue with the printer or the USB cable. C is a possible answer, but according to the scenario it is unlikely.

Answer 2

Option B - The other users lack sufficient permissions for the shared printer

Step-by-step explanation:

There must be correct permissions to print on the printer given to each remote user while printing over a network. Since no one other than the local user can print to the printer and each time and other users on the network receive an "Access Denied" message each time they attempt to print, therefore, the USB cable is not defective and needs no replacement with the printer or the USB cable.

Also,the technician successfully printed a test print from the printer’s console and the workstation that the printer is physically connected to thereby making C wrong

The most likely reason to the other users cannot print is the other users lack sufficient permissions for the shared printer