Answer:
The host-based firewall settings are blocking the service
Step-by-step explanation:
Host-based firewall settings can be configured on each workstation. The firewall can be provided by the operating system itself, or it can be a standalone software package that provides security features and functionality for the device's network connection. If this firewall contains incorrect settings, legitimate services can be blocked, and if so, a message will usually notify the user of such a breach. In these cases, the firewall settings need to be adjusted to make the desired service work.