Answer:
Anecdote
Step-by-step explanation:
Anecdotes are stories that are most often told through speech and they are spoken rather than written down. For example Martin, a salesperson at EnLee Tech Solutions, during a sales dialogue remarks, "One of our clients incurred a loss in production time due to manual data entry by its employees. After purchasing our AutoData software, the client reported a 10 percent increase in their productivity." Martin has just shared an anecdote