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The manager of manufacturing consults with a customer service representative to determine the status of a shipment to a customer. This is an example of​ ________ communication.A.downward

B.informal
C.diagonal
D.lateral
E.upward

User Halsafar
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Option C

This is an example of​ diagonal communication.

Step-by-step explanation:

Diagonal communication is the distribution of information between various structural levels inside a business. Diagonal communication is advantageous as it is active, practical and valuable. It can also develop greater coordination between staff members. It can assist in solving problems precisely as various approaches are taken concurrently.

It lessens the uncertainties of falsification or distortion by promoting communication among the appropriate parties. It also diminishes a manager's communication workload because he doesn't ought to work as an emissary among his direct statements and other administrators.

User Shlomi Borovitz
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