188,484 views
19 votes
19 votes
A ________ system tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.

User Engine
by
2.7k points

1 Answer

20 votes
20 votes
Contact management is a system that tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.
User Nick Clark
by
2.7k points