Question

In 2009 and 2010 Toyota had to recall millions of automobiles due to uncontrollable acceleration. This recall forced upper-level management to rethink many things. For example, Toyota had become too focused on profits. As a business coach, where would you recommend Toyota begin?

Answer 1

formulate grand strategy

Step-by-step explanation:

In business, formulating grand strategy refers to the effort that we met to balance every single aspects that involved in the operation. We can make a certain department run in full efficiency while neglecting the others.

This can be implemented to Toyota's Case.

Toyota always known for it's efficiency in production. They managed to fulfill their order with relatively fast timing and they also managed to use their resource efficiently with very minimum waste. All of this was important to maximize their profit, but a Company must do this without damaging the quality of their brand.

The fact that they have to recall their products indicated that their quality control department is neglected.

Even if the design is flawed, the Quality control department should've notice it before the product being sent to the market.