Answer:
Understanding
Step-by-step explanation:
In learning process involves five stage: Receiving, understanding, evaluating, remembering, and responding.
These stage are very important in communication and in learning environment.
In the scenario Dr.Hegel's is passing information, The audience were sited in order to receive and the lecturer will need to communication in a language or manner/approach that will make his lecture easy to digest, in order for the audience to understand ( using known to unknown approach).
From his explanation i got to understand the reason how communication barriers has operate between my spouse and I.