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Ahmed was tasked with building a new team at the bank which would examine declining customer and employee satisfaction. Ahmed felt that there were a lot of issues that had to do with some new policies from corporate and some recent management changes and doubted that any of the ideas that this team would come up with would actually be implemented. His doubt in what the team could accomplish speaks to the​ team's ___________________.

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The correct answer is efficacy

Explanation: Effectiveness is a business attribute characterized by the organization's ability to produce real and legitimate effects. For while material effectiveness indicates what the product or service should be, material effectiveness indicates what it must have or do.

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