Question

Grayson wants to rethink the visitor experience to his theme parks. He meets with the customer service team who represents the parking attendants, the ticket sales agents, the information booth workers, the grounds keepers, and the ride attendants. Grayson wants them to change how they interact with the park patrons. He tells them all to, "Welcome each visitor to the park with a smile, a kind word, and an offer of assistance." How would you describe his change?a.It is a performance objective.b.It is a learning objective.c..It is motivational objective.d.It is a SMART goal.e.It is a behavioral objective.

Answer 1

The correct answer is letter "E": It is a behavioral objective.

Step-by-step explanation:

Behavioral objectives are actions expected individuals to take after certain instructions have been given to them. Behavioral objectives have three parts: conditions -guidelines that set how behaviors should be, behavior -actions that should be taken, and criteria -ability to adapt behavior according to different situations following the guidelines provided.

Answer 2

E) It is a behavioral objective.

Step-by-step explanation:

A behavioral objective provides exactness in the training process. In this case, Grayson specifically and exactly requested the park's employees to great each visitor a certain way and offer them any assistance required. This a very concrete and specific objective and therefore it should be easy to determine if his instructions are being followed.