Answer:
When verbal and nonverbal messages conflict in emotional communication, the information that should be believe is: nonverbal.
Step-by-step explanation:
Sometimes people are not able to express in words what they are going through. This happends for more than one reason, they have repressed feeling, or they rather don't say, and so one. Sometimes non verbal communication can be of good use, and should be paid more attention when there is a conflict in both types of messages.